Refund Policy

At Shahzar Saffron, customer satisfaction is our priority.
Due to the nature of food products, we are unable to accept returns or exchanges for opened or used items.
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of receiving your order. Our team will review your request and work with you to provide an appropriate solution.

To help us process your request, please include:
Your order number
A description of the issue
Clear photos of the product and packaging

If your refund is approved, it will be processed using the original payment method.
For any questions regarding returns or refunds, please contact us through our Contact Us page.